Do we have to pay anything up front for the tickets?
No money is required up front to receive tickets. You will be responsible for turning in the $14.99 per ticket (or $16.44 if you have not submitted your Tax Exempt Form 01-339) and/or any unsold tickets on or before the final ticket turn-in session. You keep $5 from every ticket you sell.

How do we get tickets?
Each participating organization receives an initial allotment of tickets at the ticket distribution luncheon. Remember, no money is required up front for your initial supply of tickets. After you have submitted your participation form for the event, you will receive a confirmation email of your participation including details about the luncheon time and location. Once you have paid for your initial supply of tickets, you may request more tickets. To request more tickets, please email Info@SpringSpin.com or call toll-free (866) 388-SPIN (7746). Once full payment for all sold tickets has been received, subsequent tickets will be sent via FedEx Express Saver.

What are the rules regarding ticket sales?
Tickets are to be treated as cash. Team Captains are responsible for lost or stolen tickets. They are valued at $19.99 (or $21.44 if you have not submitted your Tax Exempt Form 01-339) and should never be sold at more or less than that value. Tickets are not to be given away or reproduced under any circumstances. Tickets cannot be mailed to individuals or companies in hopes of purchase. Each organization must account for all sold and unsold tickets by the final ticket turn-in on Wednesday, May 21.

Charging Tax
Please fax a copy of your Texas State Tax Exempt Form 01-339 to (866) 871-9937. Only those organizations that have sent us a copy of this tax form verifying their nonprofit sales tax exempt status are exempt from collecting tax. If you have not sent a copy of this form prior to the Ticket Distribution Luncheon, you will be responsible for collecting tax on every ticket sold. The ticket price including 7.25% tax is $21.44. A copy of this form is available under “Promo Materials.”

Ticket Tracking
All tickets have a bar code and ticket number. The bar code will identify the selling organization. The ticket number will be used by the organization for tracking ticket sales. All Team Captains are responsible for accounting for all ticket sales according to the schedule provided. To help you stay organized we provide you with an accounting, by ticket number of all your tickets.

Ticket Sales Reporting
It is very important that you follow the schedule for ticket reporting, payment and reconciliation for all tickets sold. We use this information to plan for guests attending Spring Spin: One Good Turn To Benefit Another™ and to calculate the winner of the incentive prizes.

Important: It is necessary to report on each and every ticket-reporting day even if you have not yet sold tickets and do not have money to turn in. To be eligible for the incentive prizes, your organization MUST report ticket sales by all the dates listed. If your organization has no ticket sales or money to turn in, you must still send your report by email to Info@SpringSpin.com Please include the name of your organization and the total number of tickets you have sold to date.

Wednesday, May 21 – Final Ticket Turn-in from 9 a.m. to 6 p.m. at SplashTown offices. At the final ticket sales reporting you will be responsible for bringing the following to SplashTown:

• Final payment
• Accounting of tickets sold/unsold, by ticket number
• All unsold tickets – including the Spring Spin ticket, free return ticket to revisit the park any operating day September 2008 and the Spring Spin Parking Voucher.

All payments and unsold tickets MUST be turned in by 6 p.m. on Wednesday, May 21st Team Captains are financially liable for all tickets not returned by this date regardless of the reason for non-return.

If you cannot physically get to SplashTown for the final ticket turn-in you may send ticket payment, unsold tickets and tracking forms to the address below. Please send all correspondence with a signature required and guaranteed delivery by Wednesday, May 21st since you are financially responsible for payment and all unreturned tickets.

Spring Spin: One Good Turn To Benefit Another™
1777 Larimer St., #1202
Denver, CO 80202

If you have any questions, please feel free to email Info@SpringSpin.com or call toll-free 1-866-388-SPIN (7746).

Important Dates:
Ticket distribution lunch:
Wednesday, March 26, 2008
 
Ticket Sales Reporting:

Wednesday April 23 via email to Info@SpringSpin.com
Wednesday May 7 via email to Info@SpringSpin.com
Wednesday May 14 via email to Info@SpringSpin.com
If you prefer you may send your report by fax to (866) 871-9937
Wednesday, May 21 – Final Ticket Turn-in from 9 am to 6 pm at SplashTown Offices.

Last day to request additional tickets:
Friday May 16, 2008

Event dates:
Saturday, May 24 - 10 am - 6 pm
Sunday, May 25 - 10 am - 6 pm
Monday, May 26 - 10 am - 6 pm

Are there recommendations on ways to sell tickets?
Get the word out to your members, supporters, friends, neighbors, etc., by hanging posters, putting information in your newsletter or on your website. Once people realize the great value, the fun it will be and that buying a ticket will support your organization - they won't want to miss it. We will also provide posters and flyers about the event to your organization at no cost. Or, you may download a flyer that you can customize for your organization.

How do Team Captains receive FREE tickets?
Leadership has its privileges! Every Team Captain (two tickets per charity) who attends the ticket distribution luncheon will receive two COMPLIMENTARY tickets to the Spring Spin™ event. Note: These “comp” tickets do not qualify for the season pass upgrade, the free return ticket to revisit the park any operating day in September or the free parking pass– only paid Spring Spin™ tickets qualify for the added value benefits. Additionally, every Team Captain will receive two FREE tickets, valid any published operating day during the 2008 season, at the final ticket turn-in if their organization sold 50 tickets or more.

If someone pays for tickets by check, to whom do they make it out?
Your organization! You can also suggest the purchaser use a bank charge if your organization accepts contributions that way. Then, your organization creates a consolidated check made out to Spring Spin for $14.99 times (or $16.44 if you have not submitted your Tax Exempt Form 01-339) the number of tickets you have sold.

What do we do if the ticket and stub become separated?
It is important to keep the ticket with its stub attached so guests can enter the park. If the perforated ticket becomes separated, please tape the two pieces together, and make sure the ticket sequence numbers match.

What about inclement weather?
This event offers three days from which to choose to attend. Some rides and shows may close temporarily in severe weather. As soon as conditions permit safe operation, these rides and shows will re-open. In the rare event that the park is closed due to extended severe weather, tickets will be honored for admission any other regular operating day during the 2008 season. Please call 281-355-3300 to determine if the event has been officially canceled due to inclement weather.

Can guests upgrade to a Season Pass?
YES! To take advantage of this great offer, guests must present their Spring Spin™ ticket along with an additional $29.99, plus tax at the guest relations window. This offer is valid only on the day of the event (May 24, 25, 26 2008).

How do ticket purchasers receive their FREE ticket to SplashTown for September and their FREE parking voucher?
Your FREE return ticket and FREE parking voucher are attached to your Spring Spin ticket. The return ticket is valid any operating day in September, 2008 and the parking pass is valid only during the Spring Spin event (May 24, 25, 26 2008)

Does everyone need a ticket to enter the park on Spring Spin™: One Good Turn to Benefit Another?
Everyone who enters the park must purchase a ticket, except guests ages 2 and under, who will be admitted free. Tickets purchased the day of the event will be $ 32.99, plus tax at any SplashTown ticket booth. Participating charities receive $5 for every ticket pre-sold by their organization. Organizations do not receive credit for tickets sold the day of the event. Will all of the rides be open? It is our intention that most, if not all rides will be open. What about parking? Parking is available in front of the main entrance. All Spring Spin ticket purchasers receive a coupon for FREE parking. The regular price for parking is $10 per vehicle.

How do we qualify for the incentive prizes?
SplashTown will award $500, $300 and $200 to the organizations that sell the most tickets. To qualify for these prizes, organizations must sell a minimum of 100 tickets and adhere to the ticket reporting procedures. Ticket sales will end on the final ticket turn-in date.

What happens if our organization does not sell a minimum of 100 tickets?
You still earn $5 for every ticket you pre-sell; however your group will NOT be eligible for the incentive prizes.

Please be sure to visit the Ticket Purchaser FAQ page for more details on the event.